Company Details
OMNIERA (PRIVATE) LIMITED
Rawat Technology Park
3-KM, T Chowk, Rawat, Islamabad, Pakistan
Company Number: 0292155
Scope
This Privacy Policy applies to:
- Customers and business partners of OMNIERA in connection with our data annotation and software development services (B2B).
- Users of OMNIERA’s smartphone applications (B2C).
- Visitors to our websites and online services.
Information We Collect
B2B Services
- Business contact data: name, email, job title, phone number.
- Project data: datasets (such as text and anonymized sensor data) provided by customers.
- Important note: All sensor data we receive is anonymized by our customers before delivery. We do not process identifiable end-user personal data in our B2B services.
Smartphone Applications (B2C)
- Account details: name, email address, login credentials, phone number (if required).
- Device and technical data: device model, operating system, IP address, crash logs, and usage analytics.
- In-app activity data: interactions, preferences, or text entries depending on the app’s features.
- Optional permissions: such as access to camera, microphone, location, or push notifications, which are only used with your consent.
How We Use Information
We process information for the following purposes:
- To provide and improve our B2B services and fulfill contractual obligations.
- To operate, maintain, and improve our smartphone applications.
- To manage customer accounts, respond to inquiries, and provide support.
- To monitor app performance, security, and fraud prevention.
- To comply with applicable laws and regulations.
- For marketing communications (only with your prior consent, where required).
Legal Basis for Processing
Depending on the context, we rely on:
- Contractual necessity (to deliver B2B services or app functionality).
- Consent (for optional app permissions, marketing, or analytics where required by law).
- Legitimate interests (service improvements, IT security).
- Legal obligations (tax, accounting, regulatory compliance).
Data Sharing and Disclosure
We do not sell personal data. We may share information only with:
- Trusted service providers (e.g., hosting, cloud, analytics, IT support).
- Contractors and partners under strict confidentiality agreements.
- Legal authorities when required to comply with law or enforce our rights.
- Important for B2B clients: Customer datasets used for annotation and development are never repurposed or disclosed outside the agreed project scope.
International Transfers
If data is transferred across borders, we ensure appropriate safeguards are in place, such as contractual clauses or equivalent legal mechanisms, in accordance with applicable data protection laws.
Data Security
We take appropriate technical and organizational measures to protect data, including:
• Encryption of data in transit and at rest.
• Role-based access controls.
• Secure handling and deletion of customer datasets.
• Regular system monitoring and audits.
Data Retention
- B2B data: retained only for as long as necessary to fulfill contractual obligations and then securely deleted unless required by law.
- App user data: retained until you delete your account or after a defined period of inactivity.
- Legal retention: certain data may be retained longer to comply with statutory requirements.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data.
- Request correction, deletion, or restriction of processing.
- Object to processing for certain purposes.
- Request data portability (for app users).
- Withdraw consent at any time (without affecting prior lawful processing).
To exercise your rights, please contact us at dpo@theomniera.com
Cookies and Tracking
If our websites or apps use cookies, SDKs, or analytics tools, details will be provided via a cookie notice or in-app settings. You can manage preferences as required by law.
Children’s Privacy
Our apps and services are not intended for children under 16 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children.
GDPR Compliance (European Union / EEA Users)
If you are located in the European Union or the European Economic Area (EEA), the following applies:
- Controller: OMNIERA (PRIVATE) LIMITED is the data controller of your personal data.
- Legal bases: We process personal data under Articles 6(1)(a)-(f) GDPR as outlined above.
- Your rights: In addition to the rights listed in Section 9, you have the right to lodge a complaint with a data protection authority in your country of residence.
- International transfers: When transferring data outside the EEA, we rely on appropriate safeguards (such as EU Standard Contractual Clauses).
CCPA Compliance (California Users)
If you are a resident of California, the following applies:
- Categories of data collected: We collect identifiers (name, email, device ID), internet activity (usage logs, IP), and account-related information.
- Sources of data: Directly from you (account registration, in-app activity) and automatically (device logs, analytics).
- Purposes of collection: As described in Section 3.
- Disclosure: We do not sell personal information. We may disclose data to service providers as described in Section 5.
- Your rights under the CCPA:
- Right to know what personal information we collect and how it is used.
- Right to request deletion of your personal information.
- Right to opt out of the sale of personal information (we do not sell personal data).
- Right to non-discrimination for exercising your rights.
To exercise these rights, please contact us at dpo@theomniera.com
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or notified in-app with the updated effective date.
Contact Us
For questions or requests regarding this Privacy Policy, please contact: